Difference between revisions of "Talk:Milan/Self Organisation"

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Test!--[[User:Milan|Milan]] 22:07, 15 Oct 2006 (NZST)
*Tidy up Comms WS, it is not functional
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*Sort out login details rendering
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= The CM Meditation =
**[[Milan/Resources/Account Details|Account Details]]
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*Crystallisation points
*Accounts
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*Pool of information
*Set up Media fields
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*Trees grow from crystallisation points
**[[Milan/Resources/Media|Media Content]]
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*The 5 - keep groups small if possible
*Set up URL fields
 
*Group examples together into portal, or something
 
*Enter notes for IT Support ws
 
*Begin work on business template for IT Support
 
*Enter accounts, make sure there are no errors
 
*Synchronise spreadie content/wiki ws's, ensure proper connection
 
*Tying in files, for instance from install-list
 
;Todo
 
*Milan/Stock Control
 
*Milan/Budgeting
 
*Milan/Potential Management
 
*Milan/Content Management
 
**Web portal for IT Support
 
**Web portal for Milan Blog
 
**Design/Content/Name
 
;Done
 
*Set up accounts WS
 
----
 
<table class=document-code><tr><td>
 
'''This todo list is regarding the things that need to be done to my organisational system itself.'''
 
</table>
 
#Goals
 
*Note: Merge/Integrate from Director list
 
*Move from database entry form to wiki articles
 
*Email customer data to technician when he grabs the system
 
*Dry runs through process to ensure hitch-free transition, achieving reuse of customer data and capturing job info. Move toward pasting contact details and job info into invoice template
 
#General Process
 
(applies to all sub-goals)
 
*Set up or tidy up category
 
*Create template which gives a starting point to deal with category
 
*Link into main page
 
*Dry run through the process
 
*Potentially: Custom form by [[Requests|Aran]]
 
*Tie-in roles processes
 
*Implement (train and document)
 
#General Organisation
 
*Time: 4hrs
 
*Process Aran todo list
 
*Categories
 
Try and get everything categorised, not maintained in manual lists. Link to the categories
 
from the main page. eg. Instead of the [[CGS Roles]] article, link directly to the
 
[[:Category:CGS Roles]] category article instead.
 
*Add yourselves as clients
 
You should add yourselves so that you can manage your own resources, knowledge and repairs in
 
the same way you do for you customers. Eg. You should be able to reach the info about the Bunta
 
(CGS), Grunta (Milan) and network setup etc through the same process as you would for looking
 
up any client.
 
#Callouts
 
*Time: 2hrs
 
*Telephone interview form
 
*Technician form for callouts
 
*[[Paranoia Bag]]
 
*Admin processing callout forms
 
*Tie in to accounts
 
*Callout pricing/quotes info
 
#Accounts
 
*Time: 12hrs
 
*Track CGS expenses
 
*Timelog (Admin via spreadsheet)
 
*Accounts receivable - begin with tracking callouts
 
*Open Invoices
 
see [[Category talk:CGS Open Invoices]]
 
Make the invoice template into an article
 
Make all invoices articles and categorise those in "Open Invoices" and "Paid Invoices"
 
Once you've done that you won't need to categorise the client in "Open Invoices" anymore.
 
*Budgets
 
*Info for bonus schemes
 
*Reports
 
**Daily tally
 
**Weekly tally
 
**Monthly tally
 
**Tally formula
 
**Tie in stock
 
#Quotes and Computer Systems
 
*Time: 4hrs
 
*Specifications and warranty info article
 
*Quotes template (tie in install list)
 
*Custom-form w/drop-down boxes of components, auto-add prices
 
*Quotes followup process
 
#Stock Control
 
*Time: 10hrs
 
*Orders category and articles
 
*Email orders to suppliers
 
*Stock arrives: add orders to stock
 
*Tie in to accounts/tally when stock is sold
 
*Generate price list from stock list
 
*Monitor stock levels using stock article
 
*Hardware Classes
 
Create categories for ''kinds'' (classes) of hardware and assign your resources to those cats, 
 
so you can have info, links, how-to's etc for those kinds of things. eg. Removable storage, 
 
Media, Routers, wireless, LAN, Monitors... can all have general info.
 
*Warranty
 
I noticed some warranty comments cropping up - that's an important one that we haven't talked 
 
about before. To handle these best you should actually have an article for each warrenty which 
 
contains links to all the resources under warr. and the start/end of the period. These articles 
 
are of course in a warranty cat and each affected client and resource link to their associated 
 
warranty article. That's also where you would include links to any relevent supplier warr info 
 
for the products - sometimes there's associated events here because clients sometimes need to 
 
fill out forms to be elegible.
 
;Stock Control notes - from manager WS
 
*create existing suppliers email list
 
*pipe CGS Stock Control category onto CGS Admin Homepage
 
*when a part is ordered, it is added to a table under the appropriate supplier, then when the stock arrives, the table is moved to the "in stock" category
 
*Quotes template/form
 
*Booking-in template/form
 
*Callout template/form
 
#Filing
 
*Time: 4hrs
 
*Business data backup
 
**Wiki
 
**Drivers
 
**Old business files
 
**Org structure
 
*Maintain install list
 
*Weekly update process
 
**Drivers
 
**CGS Technician CD
 
*Drivers Store
 
*Move file-based org-structures in to Wiki
 
The main top level entries of your org in the wiki will be categories page and main home page.
 
Put large files into htdocs, you can still use the current org struct for things that have to
 
be files like media and installs, but use wiki cats and lists to organise links to them.
 
#CGS Portal
 
*Time: 2hrs
 
*Review functionality and tie in with new categories, etc.
 
*Dry run through various processes using portal as a starting point
 
#Roles creation and commitment
 
*Time: 2hrs + 2hr meeting
 
*Set up or tidy up roles
 
*Tie in QTree way into workspaces
 
*Worklog/Schedule
 
The admin should be using worklog regularly thoughout the day so that it can be used for     
 
scheduling easily. This allows the time-based articles such as [[daily]], [[weekly]], 
 
[[monthly]] to be connected in to time consistently. Keep the next one or two regular items in 
 
schedule/worklog. Eg. create roles specially for problem-solving/notion and book them some 
 
sessions to work on the CGS structure/idea/questions etc...
 
**Regular Tasks
 
**see [[Talk:CGS Weekly Tasks]]
 
**This Todo needs to receive regular attention.
 
**Callouts
 
**Lunch
 
**Return
 
**Processes (check todo)
 
*Meeting: Roles commitment
 
*Implement (document + train)
 
#Summary
 
*Total time required: 42hrs +-4hrs
 
*Plus time for Aran to create customised forms (awaiting confirmation/estimate)
 

Latest revision as of 21:23, 12 November 2006

Test!--Milan 22:07, 15 Oct 2006 (NZST)

The CM Meditation

  • Crystallisation points
  • Pool of information
  • Trees grow from crystallisation points
  • The 5 - keep groups small if possible