Difference between revisions of "Procedure"
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Revision as of 19:41, 14 July 2006
A procedure (for purposes of the ISO 9001 implementation) is defined as a documented process for quality activities that are interdepartmental. The intent of the procedures are to be used as a reference where they will provide guidance and consistency when employees perform quality related tasks.
For our internal use, most of the procedures documented herein are actually subtasks of larger procedures. A procedure can be repeated for different clients in parallel, or repeated for the same client at different times.
A procedure is workflow of events and involves many actors. A procedure is complete from start to end. A procedure is a transcluded article that follows ETVX
- Often confused with process, used interchageably sometimes.
- transaction checklist
Examples of a Procedure
- doing a payroll from start to finish
- issuing a refund check
- hiring a new employee
See Project
