Big Blue Button

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Configuring TURN

• https://docs.bigbluebutton.org/2.2/setup-turn-server.html#configure-bigbluebutton-to-use-your-turn-server

Configuration

The configuration files can be found on the BBB Configuration page.

Disable Echo Test

Edit /etc/bigbluebutton/bbb-html5.yml - if this file does not exist then run:

cp /usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml /etc/bigbluebutton/bbb-html5.yml

Then edit the properties you want.

Nextcloud integration

BBB has a Nextcloud integration that makes organising calls much easier if you already use a Nextcloud instance. It adds a new icon on the taskbar (shown at the top of the image below) that takes you to a page where you can manage rooms. Each room can be configured with a lot of useful options such as automatic private rooms for your Nextcloud users. The room is entered by simply clicking the play button for the appropriate room. You can copy a link for inviting other users too.

Troubleshooting

ICE error 1107, video not working

After initial installation, room members couldn't activate video, all getting Connection failed: ICE error 1107, which is a known issue in Github. This is most likely that UDP is not getting through to the server. You can test UDP as follows:

On the target machine being tested:

nc -ulp PORT

And on the machine sending the tests:

nc -u SERVER PORT

Then type text and hit enter, it should be echoed on the server.

If it's not, check the firewall status and disable:

ufw status
ufw disable

If you still are having issues, setup a TURN server which should significantly improve reliability.

Resources

• Installation of BBB 2.3 onto Ubuntu 18.04
• BBB 2.2 troubleshooting

See also

• Setting up a TURN server
• Jitsi
• Matrix