Set up a SugarCRM user

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Revision as of 04:46, 5 September 2008 by Milan (talk | contribs)
Procedure.svg Set up a SugarCRM user
Organic Design procedure

Preparation

  • Log in to SugarCRM with admin rights
  • Set up an employee, get at least the first name, surname and email address
"Employees" tab > "New employee"

Operation

  • Set up the new user according to "Firstname Lastname"; password: "user123" policy
"Admin" tab > "User Management"
    • User settings: Check "Notify on Assignment"; "Show gridlines"; "Show Full Name"
    • Locale settings: Select Timezone "Pacific/Auckland"; uncheck "Time zone prompt"
    • User Information: Title = Role; Department = Company;
    • Address information; Calendar options - leave blank
  • Layout Options:
    • Delete all tabs except: "Home, Calendar, Leads, Contacts" and arrange in that order.
    • Select "Subpanel Links"
  • Email Options: Use email address from employee profile
  • Click on "Save"

Clean up/ Finish Off

  • Logout of SugarCRM, then login as the new user
  • Customise home dashlets to display "My Leads" and "My Tasks"
  • Send access details to new user