Difference between revisions of "Remote Support"
From Organic Design wiki
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− | + | To be able to establish a connection client computers must download [http://www.organicdesign.co.nz/files/od-vnc.exe od-vnc.exe] and save onto the desktop so it can be found easily. | |
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+ | Contact tech support and arrange a convenient time for the connection to be done. At the agreed time, the client simply double-clicks the downloaded application and then double-click "Internet Support" (not the encrypted one yet). |
Latest revision as of 03:45, 9 June 2009
To be able to establish a connection client computers must download od-vnc.exe and save onto the desktop so it can be found easily.
Contact tech support and arrange a convenient time for the connection to be done. At the agreed time, the client simply double-clicks the downloaded application and then double-click "Internet Support" (not the encrypted one yet).