Best practice

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http://div0.helpserve.com/staff/index.php?_m=tickets&_a=viewticket&ticketid=194131 mysapERP

see also wikipedia:Benchmarking

Some consulting firms specialize in the area of Best Practice. Often "Best Practice" consulting firms offer pre-made 'templates' to standardize business process documentation. A key strategic talent is required to provide good "Best Practice" consulting to organisations: the ability to balance the uniqueness of an organisation with practices it has in common with other organisations.

In many cases the cost of making modifications to a system or process which comes standard in a template or with a delivered computer application forces an organisation into using "Best Practice". Often it is to the benefit of the organisation. Sometimes a "Best Practice" will hurt an organisation. Good "Best Practice" consulting firms can assist organisations in making decisions appropriate for the organisation.

http://en.wikipedia.org/wiki/Best_practice#Documenting_Best_Practices